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CasinoRats

How We Rate

Every score on CasinoRats is built from a one-week, real-account play test with a real Sweep Coin redemption.

Here is the weighted methodology we apply to all 18 brands on our top list:

Bonus Value (30%)

The real-money equivalent value of the welcome and first-purchase offers. We normalize for SC and GC ratios so a 50 SC bonus is comparable across brands regardless of GC inflation.

Payout Speed (25%)

Hours from redemption request to cash or gift card delivered. We run three separate redemptions and use the mean. Operators that fail KYC within reasonable time-frames lose points.

Game Library (15%)

Number, quality, and variety of games. We weight original/exclusive titles higher than recycled third-party slots, and we penalize operators that lock high-quality games behind GC-only play.

Customer Support (15%)

Response time and resolution quality across email, live chat, and social channels. We ask one easy question and one deliberately-tricky question, then time the resolution.

Trust & Safety (15%)

Operator history, parent company transparency, terms readability, and how publicly-known complaints have been handled. Brands with persistent unresolved complaints lose points.

What we do not score on

We do not weight affiliate commission. We do not weight operator marketing budget. We do not give brands extra points for sponsoring our content (they cannot). All scoring is uniform.

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